Adlife Plaza

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A casual dining restaurant serving locally sourced, SQUAREMADE burgers, fried chicken, BBQ ribs, beer, wine, delicious sundaes, pizza and hand-spun shakes!

Kenya

Food Establishment

Platinum Quarterly [Conversational Reviews Only]

Charles

PRISCILLE

YVONNE

Dear Yvonne,

Thank you for sharing your feedback about your recent visit. We were very concerned to read your comments.

Please accept our sincerest apologies that your pork dish was served cold and that the portion did not meet your expectations for the price. We understand how disappointing this must have been, and we clearly fell short of our standards during your meal.

To correct this, we have immediately reinforced our plating and temperature protocols with our service team.

We value your patronage and hope you will give us another chance to provide you with a much better experience. We would like to offer you a complimentary meal for one, and we assure you that your next visit will be prepared and served with the care and quality you deserve.

Please reply to this email, and we will be happy to arrange everything for you.

Sincerely,

Priyan Kolapara

Big Square Adlife

Reviews from our customers

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